The specific contact details below let you quickly make contact with the right part of our team.
| Emergency | If you are abroad in need of emergency medical help - call ACE Assistance on +353 (0)1 440 1762 If you are concerned for your safety or security in the country you’re in, or the country you’re planning to visit - call red24 on +44 (0) 208 351 0046. |
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| Claims | If you need to make a claim - see our useful guidance and print a claim form. If you are at all uncertain how to claim, please give us a call on free phone 1800 719 420 or if calling from abroad +353 (0)1 440 1757 from (09:00 to 17:00 weekdays) |
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| Customer Service |
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| Feedback | If you feel we have done something well or that we could do better, we welcome your feedback |
If you want to make a formal complaint, we operate a comprehensive Complaints Procedure.
You can always call our Customer Service team who will help you direct your enquiry.